Use Cases
Filter by industry to see how organizations like yours put AI and RPA to work — and what it returned. Case studies are anonymized to respect client confidentiality.
Every one of these started with a conversation about where the hours were going. Yours can too.
149 clicks and 7 minutes of manual publishing per run — now one unattended workflow
A resort's sales system team maintained rates and packages in a SharePoint product master — then re-keyed them by hand into the sales channel platform to launch, extend, or withdraw products across three hotel properties. We automated the whole chain: the robot exports the master data, validates it, works out which of eight scenario workflows each change needs, executes it end to end in the portal, and reports by email — delivered in two phases, with the first already signed off.
Read case studyPortal to ERP in one loop — downloaded, imported, verified, and reported every 15 minutes
A global consumer brand's freight invoices lived behind a carrier portal: finance logged into DHL by hand, searched invoices in a date range, downloaded CSVs and justification files — then re-entered the same data into NetSuite as freight cost bills. We automated the whole chain. An unattended robot works the DHL portal every 15 minutes, a scheduled NetSuite import turns the CSV into bills, and every run verifies itself and reports by email.
Read case studyOfficial fire service certificates generated every 15 minutes — no manual data entry
A fire safety services firm certified inspections by typing client data into official certificate PDFs — slow, error-prone, and repeated for every inspection. We built two automations: one mines years of legacy forms into a single validated master list; the other watches each team's input folder around the clock, validates every row, fills the official certificate template, updates the master list, and emails the result — a certificate every 15 minutes without anyone touching the keyboard.
Read case study80% less processing time per item — the objective this robot was built to hit
A quick-service restaurant group's finance team reconciled redeemed cash coupons every month by hand: download the coupon redemption report from the Aigens e-payment portal, lift out the discount IDs, log into the group intranet to run the matching transaction reconciliation report, then eyeball the two against historical records for variances. We built a robot that runs the whole monthly cycle — both downloads, the ID handoff between systems, the database update, the variance check, and an emailed summary report — with a target of cutting processing time per item by 80%.
Read case studyEvery shop's cameras checked daily — disks, recording time, and image quality
A quick-service restaurant group's IT team checked every shop's CCTV system by hand — logging into each shop's recorder, checking the hard disks and remaining recording time, then eyeballing every camera's image for faults. We built a robot that tours the whole shop list daily: it logs in, verifies disk health and recording duration, snapshots every camera, flags all-black images, and scores each snapshot against its reference photo — then files a per-shop, per-camera summary and emails the result.
Read case studyFrom a two-day manual turnaround to automated daily delivery
A luxury fashion house's finance team answered store requests for proforma invoices by hand: read each request email, search the intranet for the invoice, download the PDF, then reply to the requester store, the consignee store, and the market logistics contacts on both sides — about two days per request, every day. We built a robot that picks up every request from the mailbox, finds and downloads the invoice, sends the replies, and keeps the status log current — with every exception surfaced, never dropped.
Read case studyWeekly and monthly reports across every brand — assembled by a robot
A multi-brand fashion group's finance team logged into the Adyen payment portal separately for each brand's merchant accounts, downloaded payment and settlement reports one merchant at a time, then merged the CSVs into Excel by hand — every week and every month. We built a robot that runs the whole cycle: login per brand, export per merchant, merge into a single workbook per report, with a log of anything skipped.
Read case study100% of booking-form steps automated — twice a day, every day
An international logistics and transport provider's ops team logged into the shipper's TMS portal twice a day and worked every booking by hand — copying details, filling booking and battery declaration forms, downloading invoice and packing-list PDFs, and keeping a summary spreadsheet. We built an unattended robot that runs the entire flow: capture, form filling, document handling, filing, the daily summary, retries, and exception alerts.
Read case study16+ brands · 10 unattended robots · 7×24
Product teams had to watch several PLM portals for updated tech packs, download PDFs and images by hand, and compare old against new versions themselves. We built an unattended robot fleet — 10 robots running 7×24 — that logs into each portal, spots every modification, downloads and versions each tech pack and its images, produces detailed change-comparison reports, and emails each team its own summary.
Read case studySnap a receipt — AI reads the rest
Biscovery’s own mobile product
RITA (Receipt Intelligent Analyzer) is Biscovery’s own iOS app — the receipt AI we deploy for enterprises, rebuilt for everyone. Snap or upload a receipt and multimodal AI extracts the merchant, amount, date, category, payment method, and line items. Records organize themselves into list and calendar views, and a monthly AI summary shows where the money went — with export files emailed on schedule for reporting and claims.
Read case studySearch past projects in plain language
Biscovery's own product
Biscovery RAG is our workspace for delivery knowledge. Teams sign in with a one-time email code, upload proposals, PDDs, and project files, and the portal indexes them for search. Sales and pre-sales can ask in English or Chinese and get answers drawn from that library.
Read case studyCaptcha-solving bot checks intermediary licences automatically
Staff were manually logging into the Insurance Authority's public register to confirm that every broker and agent they worked with held an active licence. We built a bot that runs the whole check — including the captcha and one-time password — and files the results automatically.
Read case studyCVs read, scored, and ranked — automatically
Recruiters were posting to each job portal by hand and reading every CV one by one. We built them an internal Talent Intelligence Workspace that posts everywhere at once, reads every CV with AI, scores candidates against weights the recruiters control, and keeps every profile searchable for the next opening.
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