Intelligent Document Processing
Invoices, claims, contracts, purchase orders, application forms — documents are where hours die. IDP combines OCR with machine learning to read them like a person does: finding the right fields, understanding the layout, and validating the result before it enters your systems.
What you get
- Process documents in seconds instead of minutes each
- Handle varied formats and layouts without templates for every variant
- Built-in validation and audit trail for compliance-sensitive work
Typical timeline: 4–8 weeks to production
What We Do
Intelligent Document Processing, in four capabilities
OCR & Data Extraction
State-of-the-art recognition across printed and handwritten text, tables, and stamps — from clean PDFs to phone photos of crumpled delivery notes.
Document Classification
Incoming documents sort themselves: invoice vs. receipt vs. contract vs. exception. Routing decisions happen at arrival, not in someone’s inbox.
Form Processing
Structured and semi-structured forms — applications, claims, KYC packs — extracted field by field, validated against your business rules, and pushed straight into downstream systems.
Compliance Automation
Every extraction is logged with confidence scores and human-review queues for low-confidence fields — an audit trail regulators and internal audit can inspect.
Deliverables
Exactly what lands on your desk
No vague outcomes. Every engagement ships concrete artifacts your team can own, run, and extend.
- Document process audit with volume and cost baseline
- Extraction models tuned to your document types
- Validation rules and human-review workflow
- Integration with ERP / core systems
- Confidence scoring and full audit logging
- Accuracy report against manual baseline
Typical toolset
Indicative — we choose tools to fit your environment.
- Azure AI Document Intelligence
- ABBYY Vantage
- Google Document AI
- Custom NLP / LLM extraction
- Tesseract (baseline OCR)
Want to know if your systems are covered? Ask us directly
Proof
This service in the field
Results delivered with the capabilities described above.
Official fire service certificates generated every 15 minutes — no manual data entry
Fire safety services firm automates certificate generation end-to-end
A fire safety services firm certified inspections by typing client data into official certificate PDFs — slow, error-prone, and repeated for every inspection. We built two automations: one mines years of legacy forms into a single validated master list; the other watches each team's input folder around the clock, validates every row, fills the official certificate template, updates the master list, and emails the result — a certificate every 15 minutes without anyone touching the keyboard.
Read case study100% of booking-form steps automated — twice a day, every day
Logistics provider automates shipment booking forms end to end
An international logistics and transport provider's ops team logged into the shipper's TMS portal twice a day and worked every booking by hand — copying details, filling booking and battery declaration forms, downloading invoice and packing-list PDFs, and keeping a summary spreadsheet. We built an unattended robot that runs the entire flow: capture, form filling, document handling, filing, the daily summary, retries, and exception alerts.
Read case study16+ brands · 10 unattended robots · 7×24
Apparel brands' tech packs tracked and compared across PLM portals — automatically
Product teams had to watch several PLM portals for updated tech packs, download PDFs and images by hand, and compare old against new versions themselves. We built an unattended robot fleet — 10 robots running 7×24 — that logs into each portal, spots every modification, downloads and versions each tech pack and its images, produces detailed change-comparison reports, and emails each team its own summary.
Read case studySnap a receipt — AI reads the rest
RITA: AI receipt analyzer mobile application on iOS and Android
Biscovery’s own mobile product
RITA (Receipt Intelligent Analyzer) is Biscovery’s own iOS app — the receipt AI we deploy for enterprises, rebuilt for everyone. Snap or upload a receipt and multimodal AI extracts the merchant, amount, date, category, payment method, and line items. Records organize themselves into list and calendar views, and a monthly AI summary shows where the money went — with export files emailed on schedule for reporting and claims.
Read case studySearch past projects in plain language
Biscovery RAG: an internal workspace for project knowledge
Biscovery's own product
Biscovery RAG is our workspace for delivery knowledge. Teams sign in with a one-time email code, upload proposals, PDDs, and project files, and the portal indexes them for search. Sales and pre-sales can ask in English or Chinese and get answers drawn from that library.
Read case studyCVs read, scored, and ranked — automatically
Recruitment team automates CV screening with AI scoring
Recruiters were posting to each job portal by hand and reading every CV one by one. We built them an internal Talent Intelligence Workspace that posts everywhere at once, reads every CV with AI, scores candidates against weights the recruiters control, and keeps every profile searchable for the next opening.
Read case studyFAQ
Common questions
How accurate is IDP on messy real-world documents?
Accuracy depends on document type and quality; structured forms routinely reach 95%+ straight-through processing. For anything less than confident, the system routes to a human review queue rather than guessing — so errors are caught by design, not by chance.
Can it handle documents in Chinese and English?
Yes. Modern document AI handles mixed-language documents common in Hong Kong operations — Traditional and Simplified Chinese alongside English — including mixed-language forms within a single page.
What happens to documents the AI can’t read?
They go to a review queue with the AI’s best guess pre-filled. Reviewers confirm or correct in seconds, and every correction becomes training data that improves the model over time.
Ready to put intelligent document processing to work?
Tell us about the process that’s costing you the most time. We’ll come back with an honest assessment of what automation can and can’t do for it.