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Knowledge Management

Biscovery RAG: an internal workspace for project knowledge

Biscovery RAG is our workspace for delivery knowledge. Teams sign in with a one-time email code, upload proposals, PDDs, and project files, and the portal indexes them for search. Sales and pre-sales can ask in English or Chinese and get answers drawn from that library.

Who: Biscovery's own product·What we used: AI & Machine Learning, Intelligent Document Processing

1The problem

  • Past proposals, PDDs, and delivery files sit in drives and inboxes, so the next opportunity often starts from scratch.
  • Searching by file name misses what the documents actually say.
  • A general chatbot can invent projects that were never delivered.
  • The library should open only to people the team has allowed in.

2What we did

  1. 1Sign-in goes through Cloudflare Access: an email, then a one-time code, before the workspace opens.
  2. 2The dashboard shows indexed projects and documents, knowledge chunks stored in PostgreSQL, searches run today, and whether the AI model is live — with shortcuts to search, upload, and the project library.
  3. 3Upload one file or a batch: PDF, DOCX, Markdown, or text, up to 100 files and 100 MB each. Each file carries a project id, name, client, industry, document type, status, and technology tags.
  4. 4Indexing runs in the background: queue, parse and segment, AI tags and embeddings, then metadata and vectors saved in PostgreSQL (pgvector).
  5. 5The agent answers in English or Chinese from the project library. Thinking mode uses a slower model when the question needs more care. People can attach office files, archives up to 100 MB, or images up to 10 MB. Answers stay inside indexed projects; disk paths and internal playbook names stay out of the chat. Admins set how many rounds the agent may take, and which playbooks it may use.
  6. 6Administrators allow specific login emails, assign a normal user or admin role, and can disable an account.

3Inside the Platform

Cloudflare Access email login for the Biscovery RAG workspace
Sign-in asks for an email, then a one-time code, before the workspace opens.
RAG dashboard with indexed projects, knowledge chunks, and quick actions
The home view: indexed projects, knowledge chunks, today's searches, model status, and shortcuts into search, upload, and the library.
Document upload form and the indexing pipeline into PostgreSQL
Upload a file with its project details. Indexing queues it, splits it, tags it, and stores the vectors in PostgreSQL.
RAG agent chat that answers from the project library in English or Chinese
Ask in English or Chinese, and attach a file when the question needs one. The agent reads the library and does not invent projects.
Users and roles screen for allowing login emails and assigning admin access
Administrators choose which login emails may enter, and whether each person is a normal user or an admin.

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