Knowledge Management
Biscovery RAG: an internal workspace for project knowledge
Biscovery RAG is our workspace for delivery knowledge. Teams sign in with a one-time email code, upload proposals, PDDs, and project files, and the portal indexes them for search. Sales and pre-sales can ask in English or Chinese and get answers drawn from that library.
Who: Biscovery's own product·What we used: AI & Machine Learning, Intelligent Document Processing
1The problem
- Past proposals, PDDs, and delivery files sit in drives and inboxes, so the next opportunity often starts from scratch.
- Searching by file name misses what the documents actually say.
- A general chatbot can invent projects that were never delivered.
- The library should open only to people the team has allowed in.
2What we did
- 1Sign-in goes through Cloudflare Access: an email, then a one-time code, before the workspace opens.
- 2The dashboard shows indexed projects and documents, knowledge chunks stored in PostgreSQL, searches run today, and whether the AI model is live — with shortcuts to search, upload, and the project library.
- 3Upload one file or a batch: PDF, DOCX, Markdown, or text, up to 100 files and 100 MB each. Each file carries a project id, name, client, industry, document type, status, and technology tags.
- 4Indexing runs in the background: queue, parse and segment, AI tags and embeddings, then metadata and vectors saved in PostgreSQL (pgvector).
- 5The agent answers in English or Chinese from the project library. Thinking mode uses a slower model when the question needs more care. People can attach office files, archives up to 100 MB, or images up to 10 MB. Answers stay inside indexed projects; disk paths and internal playbook names stay out of the chat. Admins set how many rounds the agent may take, and which playbooks it may use.
- 6Administrators allow specific login emails, assign a normal user or admin role, and can disable an account.
3Inside the Platform





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